Frequently Asked Questions

If you cannot find an answer to your questions below, feel free to contact us and we will make sure to answer any questions or concerns that you might have about our products. 

CAN THEY STILL READ THE METERS?

Yes.  One reason for the lightweight materials is so that they can be easily lifted or removed if physical access to the gas or electric meter is required by the utilities or the homeowner.  For the stone planter covers the perforations and openings allow for direct electronic reading of the meters by the utilities by simply driving by and taking the readings without having to move the planter.

IS IT LEGAL TO COVER UTILITY METERS?

Yes. According to the gas and electric utilities the meters can be covered or housed if certain criteria are met. In order to meet those criteria the utility worker has to be able to physically access the meter.  The need to physically access the meter is so rare as to be essentially never.  The most important type of access is sending and receiving a clear signal.  Transparency to remote meter reading is built into the design. 

ARE THEY WEATHER RESISTANT ?

Absolutely, This is the main reason we are so popular!  The materials used in our applications hold up no matter what season it is. They handle extreme temperatures, offer UV protection are salt spray resistant and will not crack or become brittle from freeze/thaw cycles. 

IS THIS PRODUCT FIRE RESISTANT?

The stone planter covers use a high-density EPS core that gives the planter its insulated quality and durability for  daily temperature extremes. Our stone finish planters are rated up to 150 degrees, so please keep planters 5’ away from heat sources like fire pits and barbecue grills. It self-extinguishes when flame is removed. 

WHAT ARE THE STONE PLANTER COVERS MADE OF ?

They  use a high-density EPS core that gives the planter its insulated quality and durability for  daily temperature extremes.  They are then overlaid with a Polyurea coating and then finished  with Dryvit Ameristone stucco.   So they are very durable and yet light weight

CAN I CUSTOMIZE MY ORDER?

Yes, We will work with the homeowner to customize a size and shape based on their unique requirements.      

WHAT IF IT DOESN'T FIT MY UTILITY UNITS?

We request that before you place your order, you take a few moments and take some measurements to correctly select your item.   For your electric meter, there are 2 standard diameter sizes (6 1/4" and 5 1/2").  For your gas meter, measure the coverage area including pipes configuration of unit where it enters your home.   If you have any questions contact us  Our team will double check to be sure the unit we’re sending is the right choice for you to avoid any confusion.